🎓 Harvard Research: 16.3% Sales Increase with AI Support

AI Customer Service
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Every AI response reviewed by humans within 30 seconds. No chatbot trust issues. Proven to boost sales 16.3%.

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The Customer Service Dilemma

😰

Pure AI Chatbots

"Customers don't trust chatbots. They give wrong answers and frustrate buyers."

❌ Trust Issues
💸

Human-Only Support

"Hiring customer service costs $3,000-10,000/month. Small shops can't afford it."

❌ Too Expensive
✨

ShopBuddy.ai

"AI speed + human accuracy. $99/month flat rate. Every response validated within 30 seconds."

✅ Best of Both
📊 Academic Research Validation

16.3% Sales Increase Proven by Harvard Study

Published October 15, 2025 - Field experiments in online retail

Research Findings:

  • ✓
    16.3% sales increase for SMBs using AI customer support vs no support
  • ✓
    11.5% sales boost with AI + human validation vs human-only support (conservative lower bound)
  • ✓
    $5 per consumer annual incremental value from AI support
  • ✓
    Small sellers benefit most - larger gains for less experienced merchants

Source: "Generative AI and Firm Productivity: Field Experiments in Online Retail" - Columbia Business School, Zhejiang University (October 2025)

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How ShopBuddy.ai Works

1

Customer Asks

Your customer sends a question about your products

2

AI Responds (3s)

Our AI generates a helpful, accurate response in seconds

3

Human Validates (27s)

Real human reviews and approves the response for accuracy

4

Customer Happy (30s)

Validated response sent to customer within 30 seconds total

Simple, Transparent Pricing

No surprises. No hidden fees. Cancel anytime.

Free

$0 /month
  • ✓100 conversations/month
  • ✓AI + Human validation
  • ✓30-second response time
  • ✓Basic analytics
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Pro

$99 /month
  • ✓Unlimited conversations
  • ✓AI + Human validation
  • ✓30-second response time
  • ✓Advanced analytics
  • ✓Sales impact tracking
  • ✓Priority support

No credit card required

Enterprise

$299 /month
  • ✓Everything in Pro
  • ✓White-label branding
  • ✓API access
  • ✓Custom integrations
  • ✓Dedicated account manager
  • ✓SLA guarantees

💰 ROI Calculator: With 16.3% sales boost, you'll earn back the $99/month after just ~$600 in additional sales

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